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Frequently asked questions

Is your web based service secure?

YES. Have a look at the top left hand side of our Portal web page, where you will see our website security certificate badge.

What internet browsers are compatible with your service?

Right now, just Internet Explorer, from version 9 upwards. But, we're working on Google Chrome and Firefox and they will be compatible soon.

Do I need a vehicle tracker to use your service?

YES. We need to collect the tracking data your vehicle tracker generates in order for you to benefit from our service

Can Routemaster be customised at all, or for our needs?

YES. We've built our Routemaster platform as and when scalability and customisation are required. In our minds no customer is ever the same.

How quickly can I get set up on your service?

There's a fair amount of work to do, especially when you have a large amount of routes for us to custom plot. If you're serious about doing business, let's run a pilot first?

What if I already have a tracker contract in place? Can I still use your service?

Not a problem, our service comes offered with our own tracker, or where you have your own we simply request the data we need from your current vehicle tracking partner.

About Routemaster

Routemaster's custom, cloud-based software platform provides public transport compliance and reporting services for fleet management, offering clients a view of the bigger picture.

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